To order your purchase :-

1. Click “Add to cart” button on the products you wish to purchase.
2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
3. You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
4. You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
5. From here, you need to select your shipping methods and click “next” button.
6. Next you'll need to choose your payment method then click “next” button.
7. After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
8. Click “Confirm Order” to complete the order.

Dirran Organic offers various kind of Payment Methods as shown below :

    1. Online Payment

• Credit Card / Dibet card
• Paypal (Visa or Mastercard / American Express / Paypal Funds) 
• Ipay88 [Visa or Mastercard / Internet Banking / e-wallet (grabpay, touch n go, wechat) ]

    2. Offline Bank Transfer

Please pay to the following account:

• Name of bank:  Malayan Banking Berhad (Maybank) 
• Acount Nume DIRRAN ORGANIC SDN BHD
• Account number: 562049053227      
• Swift code: MBBEMYKL

Kindly send us the payment details of:

• Photo of the payment slip / receipt"
• Your Order No

You may send the above info to: Email Address :marketing@dirranorganic.com or upload a copy of your payment slip to : Payment Notification Your purchased products will not be delivered until we have this confirmation.

Note: Your purchased products will not be delivered until we have this confirmation.

Payment is charged immediately after security checks from your bank issuer and Captiva have been authorized.

• Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.

1. Click on “Lost Password?” and fill your email that used to register the account in the box.
2. Click Submit.
3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.

All products transaction currency will be done in MYR.

For Malaysian Customers, you will receive the products within 3-4 days. As for overseas customers, it will take about 5-10 days to the product to arrive at  your doorstep.

For Malaysia we are using Pos Laju or DHL. For overseas we are using FedEx.

Our brand Come from USA.

In Malaysia under license and supervisor USA

YES, all Our products are HALAL

YES, all product ingredients are Organic and Natural.

Of Course! Our product has been tested in the US and is certified. + Malaysia

Our products are suitable for all skin types because our product is organically made with no chemical, so user doesn't have to worry when using it If you have an allergy to certain ingredients, we highly recommend that you read our product’s ingredients          carefully before you purchase it.

Our products are targeted to 18-65 years old customers because our skin should be taken care from a young age and to be maintained while we age if you want to have a beautiful, smooth and healthy skin.

Of Course Not! Our skin cares can be used by men or women. Everyone is welcome to use our products as your daily skincare routine.

Feedbacks can be found through our official social media pages which is on Instagram and Facebook.

Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to info@dirranorganic.com for us to clear your doubts.

You can always contact us by email at [contact@dirranorganic.com]. Or reach us by phone during operating hours, The office number is [+603 - 8011 4055].